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Page 2 of 2 The Solution - Kelsa needed advice from a complete solutions provider. Absolute Networks is renowned for providing complete solutions along with exceptional customer care. This meant that once the proposal was discussed and approved, Absolute Networks took complete control of the project ensuring business continuity for Kelsa throughout installation and upgrade. Absolute Networks consultants decided that the Kelsa should upgrade to a client-server network based on Microsoft Windows Small Business Server 2003. With Microsoft Windows XP Professional and Microsoft Office 2003 on the desktop, this solution provided Kelsa with Internet access for the entire organisation and e-mail addresses for all employees. A wireless network was also installed meaning that the warehouse staff have a desktop onto which same-time information is recorded to ensure everyone within the organisation has up-to date system data. In addition, Absolute Networks now provide a remote support solution meaning that Kelsa no longer have to worry about 1st, 2nd and 3rd line support issues. Instead, they are safe in the knowledge that the Helpdesk and technical support staff at Absolute Networks will remotely deal with any issue that arises and resolve issues with minimal disruption to business.
The Benefits - The new infrastructure has given Kelsa the technological boost needed to make it one of the most thriving businesses in its field. The chosen solution has given Kelsa:
- Improved Network Reliability
- IT Support Savings
- Better Communication (both internal and external)
- Improved Productivity
- Increased Data Storage & Scalability
- Peace of mind
The scalable system also positions Kelsa to meet the future growth anticipated by the company.
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