Many system administration and technical support tasks can be performed directly on your PC's and servers without the presence of an on-site technician being necessary. The advantages of remote desktop management are:

• Better support - remote support eliminates the difficulties associated with users having to explain what they see on their screens over the phone.
• Quicker resolution - problems are often resolved immediately due to enhanced availability and fewer scheduling conflicts.
• Reduced support costs - remote management removes the requirement for in-house technicians and also the costs associated with technicians driving to site for problem resolution.
• System maintenance such as software & virus definition updates, backup processes etc can be done in a more timely fashion keeping your systems out of harms way.

Using Microsoft's Remote Desktop Protocol, Absolute Networks provide a complete, fast and secure pc remote control solution for you and your users. We aim to keep your desktops up and running with minimal disruption to you and your users.

For more details, or to discuss your requirements further, please feel free to call us on 01623 404378 or if you'd prefer to email us then